FAQ TOPICS

If you like a template and only want to change a text field or photo this can usually be done from the right-hand side of the respective product page.

To customize the design further click on “Customize More” which will allow you to adjust, add or remove design elements for that template.

Be sure to make changes to both the front and back sides as well as the edge of the poker chip if applicable (custom edge printing is available on ceramic poker chips, but not on clay poker chips which have the predetermined border styles).

For further help with your design you may select a Professional Design Package option, send us a Chat message or Contact Us.

If you like a template on the website but want us to modify it for your project, click on the corresponding product to open the product page.  Choose a Quantity, then check the box for “Professional Design” under “Design Options”.

If you contact us any other way please have the following information and materials ready:
       
a.       Product type and quantity

b.       Shipping instructions/requirements

c.       Requested in hands date/requirements

d.       Completed artwork or artwork design instructions

Sure!  The great thing about the FREE online designer tool is you will have the flexibility to change the quantity, style and color among other options by selecting the corresponding drop down.  

Design Tool not working correctly?

Send us a Live Chat message or Contact Us.  We will be happy to assist with your design!

If you would like to customize the design more than the Product page allows, click "Customize More" to use our Design Tool that gives full editing capability over all of the design elements within the template.

Tips for using the advanced Design Online Tool:

• Check if the object you are trying to edit is locked. Once selected, press the “Unlock” button on the right hand side.
• Check if the object is behind one or more other objects, this can make it difficult to select the bottom object(s).
• The best way to change the background color or texture is to select the “Background” button on the left hand side (note this will generally not overwrite assigned image layers such as "Your Logo").
• Do not copy/paste text objects to create duplicates, this can cause display errors.
• To create curved text: Create a regular text object and align it to center (alignment tool is below the font size), then select "Curved Text" to create a Text Path.  You can now change the Radius of the Curved Text Path, or reverse the Arc by selecting "Reverse Arc".
• Be sure to check the Clip Art gallery for useful images, shapes and backgrounds for your custom poker chip design!

Clay poker chips are available in standard circular 1.5" poker chip size.

Ceramic poker chips are available in Ovals, Pentagons, Octagons, Dog Tags, Rounded Rectangles, and 1.5”, 1.75", 2” and 2.5” Circles.

8-Stripe & Solid Edge Clay poker chip border color options are Grey, Black, Purple, Pink, Red, Orange, Yellow, Green, Blue, Baby Blue, Brown and Ivory.

TRIO Clay poker chip border color options are Grey, Black, Purple, Red, Orange, Yellow, Green, Blue, and Brown.  They also have 3 white stripes and 3 triangles of a secondary color.  To see all options please click on any Custom Clay Poker Chips design and, on the product page, scroll down and select the "Specifications" tab.

Ceramic chips start out completely white, but may have any full color design printed on them.

If you require a blank template file for a custom ceramic poker chip, clay poker chip, custom poker chip case or custom playing card please Contact Us. Our sales team will promptly provide the correct template for your project.

The total printable (white diameter) area for Clay Poker Chips with 8-Stripe or Solid Edge predetermined borders is 1.3091 inches.  Please keep any text or important graphics within the central 1.2165 inch diameter safety area.  It is recommended that all artwork is output at 300 dpi or more.

All round Custom Ceramic Poker Chips should be designed at 2.5" diameter and minimum 300 dpi if possible. Please keep any text or important graphics within the central 2.35" inch diameter safety area.  The edge is also fully customizable, please use the Edge Page in the design tool or Contact Us to request a particular edge template file.

If you have purchased a Professional Design Package, The Poker Depot design team will ensure your artwork meets the required dimensions for your product - but you may be asked to provide different file formats, output resolutions or other items.